The Navajo Nation Office of the Controller recently sent out 370 duplicate checks in error while processing more than 200,000 checks for the Navajo CARES Act Hardship Assistance Program. The duplicate checks and its original checks were immediately labeled for stop payment once alerted and they will not be accepted for payment. New replacement checks for the 370 impacted recipients were expedited and mailed Jan. 26, and all impacted recipients were contacted.
- NN CARES Hardship Customer Service
- Text messages being sent to provide status of application, checks for the Navajo CARES Act Hardship Assistance Program
- Recipients of duplicate checks heavily cautioned to not cash them, replacement checks expedited Jan. 26
- Hardship Assistance Program checks mailed out, 370 duplicate checks sent in error and will be voided